Terms and Conditions (iTAK Šport d.o.o.)
WE KINDLY REQUEST THAT YOU CAREFULLY READ THESE TERMS AND CONDITIONS BEFORE USING THIS WEBSITE.
What do the Terms and Conditions cover? The Terms and Conditions set out below constitute the rules governing our website https://anta-outlet.eu/ (hereinafter: the “Website”) and define our relationship with you in connection with your use of our services.
1. Who are we and how can you contact us?
1.1 We are iTAK Šport trgovina in storitve d.o.o. (hereinafter: “we”, “us” or “our”), a company incorporated in Slovenia under registration number 3357589000, with its registered office at Ob Železnici 30A, 1000 Ljubljana, Slovenia, EU, and tax number SI71998578.
1.2 Under these Terms, we grant you the right to use the Website, which remains our intellectual property.
1.3 If you wish to contact us, please send an email to info@anta-outlet.eu.
2. General Terms and Conditions of Business
2.1 By using our Website, you confirm that you accept these Terms and Conditions and agree to comply with them. We recommend that you print a copy of these Terms and Conditions for future reference.
2.2 You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these and any applicable related terms, and that they comply with them.
2.3 If you do not agree to these Terms and Conditions, you must not use our Website or services.
3. Other Terms That May Be Relevant to You
3.1 These Terms and Conditions should be read in conjunction with the following documents, which also apply to your use of our Website:
a) Our Privacy Policy (for further information, please refer to the section on how we may use your personal data).
b) Our Cookie Policy, which provides information about the use of cookies on our Website.
c) Our Shipping and Delivery Policy.
4. Changes to These Terms and Conditions
4.1 We may update these Terms and Conditions from time to time to reflect changes in our services and business operations. We recommend that you review the Terms and Conditions each time you visit our Website to ensure you are aware of the current applicable terms.
4.2 If we make any material changes to these Terms and Conditions, we will ensure that you are informed in advance and given the opportunity to review and accept them.
4.3 If you do not agree with the current Terms and Conditions, you must discontinue using our services.
5. Changes to Our Website
5.1 We may update and change our Website from time to time to reflect changes to our products, the needs of our users, and our business requirements.
5.2 We will make reasonable efforts to notify you of any significant changes in a timely manner.
6. Temporary Suspension or Withdrawal of the Website
6.1 Accessing and viewing our Website is free of charge.
6.2 We do not guarantee that our Website, or any content on it, will always be available or uninterrupted. For business or operational reasons, we may temporarily suspend, withdraw, or restrict access to all or part of the Website.
6.3 We will use reasonable efforts to notify you of any such suspension or interruption in advance.
7. Assignment of this Agreement to Another Party
7.1 We may transfer our rights and obligations under these Terms and Conditions to another organisation. We will always notify you in writing of any such transfer and will ensure that it does not affect your rights under these Terms and Conditions.
8. Security of Your Account Data
8.1 If, as part of our security procedures or registration process, you choose or are provided with an identification code, password, or any other security information, you must treat such information as strictly confidential. You must not disclose it to any third party.
8.2 If we reasonably believe that you have failed to comply with these Terms and Conditions, we may disable any password or identification code, whether chosen by you or allocated by us, at any time.
8.3 If you know or suspect that anyone other than you has access to your identification code or password, you must notify us immediately at info@anta-outlet.eu.
9. Use of Materials on Our Website
9.1 We are the owner or licensee of all intellectual property rights in our Website and in the materials published on it. These works are protected by international copyright laws and treaties. All such rights are reserved.
9.2 You must not modify in any way any materials you have printed or downloaded from our Website, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
9.3 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any content from our Website for commercial purposes without obtaining our express written consent or that of our licensors.
10. Limitation of Liability Regarding Website Content
10.1 The content on our Website is provided for general information purposes only. It is not intended to constitute professional advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action based on the content of our Website.
10.2 Although we make reasonable efforts to keep the information on our Website up to date, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Website is accurate, complete, or current at all times.
11. Ordering Process
11.1 You select the desired product by clicking the “Add to cart” icon. Once the product is placed in the cart, the system displays the total purchase cost, including delivery charges, and offers two options:
(a) Proceed to checkout – by clicking the “Checkout” icon, and
(b) Continue shopping – by clicking the “Continue shopping” icon.
11.2 After completing your selection of items, you click the “Checkout” button or the cart icon.
11.3 In the cart, the system displays a summary of the order contents. At this stage, you may freely change the quantity of selected items or remove them. You may also apply valid discount coupons in this section.
11.4 To complete the purchase, you proceed by clicking the “Checkout” icon, where you may choose whether to complete the payment as a registered user or as a guest. To proceed, you must confirm your agreement with these Terms and Conditions.
11.5 In the “Addresses” section, you then enter the delivery and billing address. By clicking the “Continue” icon, the system takes you to the “Delivery” step, where you select the delivery method.
11.6 After clicking the “Checkout” icon, the system takes you to the final step, where you select one of the available payment methods.
11.7 After selecting the payment method and clicking the “Order with obligation to pay” button, you will receive an email confirmation that the order has been successfully placed. At this stage, you have the option to cancel the order within one (1) hour.
11.8 If you do not cancel the order, it will proceed to further processing. The purchase agreement is concluded once we review and confirm your order. At the latest upon delivery of the goods, we will provide you with confirmation of the concluded contract on a durable medium (email or a document included in the package). Within the stated timeframe, we prepare and dispatch the goods and inform you of this by email.
12. Price and Promotional Offers
12.1 The product price (including VAT) is the price stated on the order page at the time the order is placed. We strive to ensure that you are always provided with the correct price.
12.2 Promotional price reductions: When a product price is reduced, we will always indicate the previous price and the reduced price. The previous price is defined as the lowest price at which the company offered the product in the 30 days prior to the introduction of the reduced price.
12.3 Pricing errors: In the event of a clearly incorrect price or an objectively recognizable system error, the company reserves the right to cancel the contract in accordance with applicable law, where the circumstances do not create a reasonable expectation for the consumer that a valid contract has been concluded.
12.4 If you believe there is an error on your invoice, please notify us immediately at info@anta-outlet.eu.
13. Payment Methods
13.1 We offer the following payment methods:
(a) Advance payment – You will receive our bank details. We will dispatch the products as soon as the payment is visible in our bank account.
(b) PayPal.
(c) Card payments processed via our payment service provider Stripe.
14. Delivery
14.1 The applicable delivery cost list is available at all times in the section: Shipping and Delivery Policy.
14.2 We use multiple postal service providers, which you may choose from during the order process.
14.3 Once your order has been dispatched, we will send you an email containing tracking information so you can track your shipment.
14.4 If the products are lost or damaged during delivery, you must notify us in the case of damaged goods at info@anta-outlet.eu or by telephone at +386 59 094 030 no later than 7 days after receipt of the shipment, and provide photographs of the damaged packaging and the damaged item. If the damage is visible upon delivery, you should immediately inform the delivery provider and request a report. The above recommended deadline does not affect your statutory rights in respect of non-conforming goods.
15. Withdrawal from the Contract and Returns
15.1 Right of withdrawal: In the case of distance contracts, the consumer has the right to notify the company within 14 (fourteen) days of receipt of the goods that they withdraw from the contract, without having to state any reason for their decision. The notice of withdrawal must be sent to us within the specified period via an unambiguous statement to info@anta-outlet.eu. For this purpose, you may also use the standard withdrawal form published on our Website.
15.2 Exceptions to the right of withdrawal: The consumer does not have the right to withdraw from the contract in the case of:
a) goods made according to the consumer’s specific instructions (e.g. personalized products);
b) sealed goods which are not suitable for return due to health protection or hygiene reasons, if the seal or packaging has been opened after delivery (e.g. mouth guards, underwear).
15.3 Return of goods and costs: You must return the product without undue delay and no later than 14 days after notifying us of withdrawal. We recommend returning the product securely packaged in its original packaging. The item should be sent to: iTAK Šport d.o.o., Ob Železnici 30a, 1000 Ljubljana, Slovenia. The cost of returning the goods shall be borne by the consumer.
15.4 Condition of returned goods: The consumer is only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the product. In case of signs of improper use, we reserve the right to claim compensation for the reduced value.
15.5 Refund: In the event of withdrawal from the contract, the company shall reimburse all payments received from the consumer, including standard delivery costs, without undue delay and no later than 14 days after receipt of the withdrawal notice. The refund will be made using the same means of payment, unless the consumer has expressly agreed otherwise. The company may withhold reimbursement until it has received the returned goods or until the consumer provides proof of return shipment.
15.6 Exchanges: In-store exchanges of the same product (same model) for a different size or colour are possible. Exchanges for a different colour are only possible if the regular price of both products is the same. If the product was purchased as part of a promotional bundle or at a discount, exchange for a different colour is not possible.
16. Non-Conformity of Goods and Warranty
16.1 Liability for non-conformity: The seller shall be liable for any lack of conformity of the goods that exists at the time of delivery and becomes apparent within two years of delivery. You must notify us of any non-conformity, together with a detailed description, at info@anta-outlet.eu within two months of discovering the defect.
16.2 Definition of non-conformity: Goods are considered non-conforming in particular where:
a) the product does not correspond to the description, type, quantity, or quality, and does not possess the functionality specified in the sales contract;
b) the product is not suitable for any specific purpose for which the consumer requires it and which was made known to the seller;
c) the product is not suitable for the purposes for which goods of the same type are normally used;
d) the product does not correspond in quality or description to the sample or model provided.
16.3 Assertion of rights: Your statutory rights shall be exercised in the following order:
a) First, you may request free repair or replacement of the product with a new, defect-free item.
b) Only if bringing the goods into conformity is impossible or unreasonable may you request a proportionate reduction in price or reimbursement of the amount paid (termination of the contract). Exception: If the non-conformity appears within 30 days of delivery, you may immediately withdraw from the contract and request a refund without first requesting repair or replacement.
16.4 Warranty: Certain products are covered by a commercial warranty in addition to statutory rights arising from non-conformity, if stated on the warranty certificate or invoice. The warranty repair period is 30 days (with the possibility of extension by up to 15 days, provided the consumer is informed in advance). The consumer’s rights arising from non-conformity of goods apply independently of any warranty rights.
17. Third-Party Content
17.1 Our Website may contain links to other websites and third-party content. These links are provided for informational purposes only and are not endorsed by us.
17.2 We have no control over the content of such websites and accept no responsibility or liability for them.
18. Liability for Loss or Damage
18.1 If you are a consumer or a business user: We do not exclude or limit our liability to you where it would be unlawful to do so under applicable law.
18.2 If you are a business user: We exclude all implied conditions, warranties, and representations relating to our Website and shall not be liable for any business loss or damage, including whether arising in contract, tort (including negligence), or otherwise.
18.3 If you are a consumer: Please note that our Website is intended for domestic and private use only. We shall not be liable for any loss of profit or business interruption.
19. Disclaimer Regarding Product Liability
19.1 Due to the nature of our business, the product offering is subject to frequent and rapid changes. We strive to provide clear and comprehensive information.
19.2 Product images are for illustrative purposes only. Minor discrepancies between the image and the actual product (e.g. color variations) do not affect the essential specifications of the product.
20. Use of Your Personal Data
20.1 We will process your personal data strictly in accordance with our Privacy Policy, which complies with the GDPR Regulation and the applicable Personal Data Protection Act (ZVOP-2).
21. Liability for viruses
21.1 We do not guarantee that our Website will be free from bugs or viruses.
21.2 You are responsible for configuring your information technology, computer programs, and platform in order to access our Website. Any intentional misuse of the Website through viruses or malicious code is strictly prohibited.
22. Rules on Linking to Our Website
22.1 You may link to our homepage provided that you do so in a fair and lawful manner that does not damage our reputation or suggest any form of association, approval, or endorsement where none exists.
23. Governing Law and Complaints
23.1 These Terms and Conditions are governed by the laws of the Republic of Slovenia. We make reasonable efforts to maintain an effective complaint-handling system. You may submit a complaint to info@anta-outlet.eu. The complaint handling process is confidential. Upon submission, we will acknowledge receipt within 3 business days and inform you of the expected timeframe for resolution.
23.2 In accordance with the ZIsRPS, we do not recognise any provider of out-of-court consumer dispute resolution. As an online retailer based in the Republic of Slovenia, we provide a link to the Online Dispute Resolution platform (ODR): http://ec.europa.eu/odr.
23.3 We commit to resolving any disputes arising from the use of the Website or purchase of products amicably. Otherwise, the courts of the Republic of Slovenia shall have exclusive jurisdiction.
Last update: 21.04.2026.